Technical Support & Warranties
Reliable Technical Support and Manufacturer Warranty
We provide expert technical support to keep your data destruction equipment running efficiently. Our comprehensive warranty coverage ensures long-term protection and peace of mind for your investment.
Expert technical support – direct from our factory
We manufacture and service all products in our factory, and as such they are built and tested to the very highest standards.
We have a dedicated team of support staff who are on hand to deal with requests, from new clients setting up to existing clients requiring upgrades or parts, or simply seeking advice.
Technical Support
Free Lifetime Technical Support
We offer free phone and email support for our entire range of products, directly from our factory based support staff. This support extends for the entire lifetime of ownership*. Whether you opt for an extended warranty or not, our technical support team are available to answer your questions.
Office Hours
UK: Monday to Friday
Between 9.00am – 5.00pm GMT
USA: Monday to Friday
Between 8.00am – 5.00pm PST
Email: info@vssecurityproducts.com
UK: 01252 333 577
USA : +1 530 626 6924
Warranties
Verity Systems offers the most extensive product warranties in the industry. Many of our products come with a 36 month back to base warranty, all parts and labour as standard. We also offer optional extended warranties up to 60 months (5 years) on some of our range.